VEC … While online and phone claims may take a bit for you to get through, Walton said the online portal has not crashed. Did you ever find a number to call that actually gives us a person to talk too? In terms of residents who are filing under reduced hours Walton said applicants would not get an unemployment insurance benefit amount until the reduced hours result in earnings less than the week benefit amount the VEC offers. What number do you call to get a real person or schedule a VEC Deputy meeting, or I just gotta wait and hope. “Record numbers of people are getting through and being processed,” he said. My mother has been going through the same thing and we are all getting so frustrated. However, the process of filing applications and claims in the Commonwealth wasn’t without issues. Good luck & I hope it works out for you. Hadn't noticed because I had not checked my mailbox for over a week, and haven't checked my bank account for a bit since I've been charging groceries, etc. VEC Unemployment Insurance Director William Walton said last week that the agency is trying to add an automated robocall system to let filers know their unemployment claims … I'm still waiting to be approved on my initial claim, where both I and my previous employer will be contacted regarding the terms of my separation. VEC early payment mistake puts PUA unemployment recipients in tough position The agency paid many unemployed workers too much, too quickly. If you refuse a job, or Workforce Center referral to a potential job, you must report the refusal on your weekly request for payment of benefits. When I filled for unemployment back in the beginning of January. RICHMOND, Va. (WWBT) - More than 6.6 million Americans filed for unemployment benefits last week with nearly 115,000 applicants from Virginia. To file your weekly claims by phone you can call 1 (800) 897-5630. Someone there should offer to set up a call back within a few days. You will be asked for your Social Security number and the first 4-digits of your PIN. That number changes, but it could be anywhere from 80,000 to 90,000 claims. Indication that your unemployment or separation may not be a result of a disaster. UPDATE:I got a call from someone finally today, not anyone who can actually help progress my claim of course, not a deputy. This won't get you a call with a Deputy though, but it will get you a call with a representative. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. “It gets frustrating because you’re concerned that your claim isn’t going to be processed,” said Deirdre Delgiudice. Similar thing happened to me in May. Copyright 2020 WWBT. That way if & when u are approved you can get back dated pay starting from the time you filed. So basically the letter of monetary determination does not mean you have been approved. DUA - Unemployment not Result of Disaster. Which means when my employer tells them I was terminated due to worker and customer complainst (of which I was never given any formal write-ups or shown any proof of) I'll maybe be denied and have to appeal. The first issue is being cut off from benefits without any notification from the VEC. Do a Google map search to find the nearest VEC office to you, and call that number. Just automated systems is all we can call. “Take for instance a contractor, self-employed,” Walton said. It will happen, it just may take more time than usual due to workload. Richmond Public Schools is strongly considering enacting year-round schooling. “Our voice response system,” Walton said. Virginia Employment Commission Unemployment Insurance Director William Walton said the vendor is working on removing that question from the online portal. Besides the freaking governor I have called and emailed EVERYONE. Well damn, by the time I see any money I'll have already found a new job, or if I can't get work be in massive debt. Reason being I have a "seperation issue" because I said that I was terminated which requires telephone verification and I would receive a call from a deputy, but they don't have any idea when to excpect said call. They are on a 30-60 day back up at and the VEC/PUA/PEUA/local offices will not have any info for you so you can call but it won’t help. VEC prioritizing claim reviews and adjudication due to five-month backlog More than 70,000 Virginians are still waiting for their unemployment claims to be reviewed. VEC paid out more that $100 million in unemployment claims … According to the Act, it would allocate $260 billion for emergency unemployment insurance: Walton said they are working on figuring out how to incorporate that avenue into the system so Virginia residents can take advantage of that resource. The VEC broke that group down further based on the type of issue the claim was flagged for. Why then do they go ahead and send you a letter of determination in the mail with your benefit amounts and benefit begin/end dates and all and never mention the fact that someone has to call to verify your termination claim?? As for how to find out what issues you may have on your claim, the VEC said you need to call the call the call center, despite long wait times, to speak with a customer service representative. You also may notify us by letter. Arasteh notes that when she worked for a nonprofit workforce development organization, some of her clients would share that their checks had unexpectedly stopped. Definitely make sure to keep filling reach week. Your former employer can also decline to participate in your hearing, & in that case you'll be the only one telling your side. We activated the card right when we got it and filed for last week. You will have the opportunity to explain everything in full. You can then call the general VEC number (not the automated one), and do that early in the morning to get a spot in line for callback, make sure you keep trying that until they confirm your number for a callback. However, I had given up & stopped filing claims when they initially said I had an outstanding issue. Other VRS Options. Extra 13 weeks of coverage for people who have exhausted existing benefits. Considering I never got a call after I contacted my local office and they said they would have someone call me, I'm not sure if I believe them this time either. Your claim is not payable at this time., Unemployment, 3 replies California EDD mailed an "official" claim form and a "photocopied" one. Or where on the Unemployment website is the option for Live Chat? People who are quarantined, either on their own initiative or at the direction of a medical official. How screwed am I? they told me the same thing that i haven't been paid yet because its in the deputies hands and he will mail me and my employer a letter. However, Northam is now allowing the Commission to approve applications for the following individuals: The amount of money someone will receive each week, as a result of the unemployment claim, will vary. All rights reserved. “It will process and be administered according to the rules in place.”. Or go to the VAWC website and use the live chat. The operation to administer 12,000 vaccines in just nine days is set to begin at the Richmond Raceway this week. Payments will be distributed quickly after claims are processed. New claim filed but online shows older claim benefit balance?, Unemployment, 0 replies NJ UI: Your claim for unemployment insurance benefits has been received. You may also obtain specific information about your claim account, the details about an appeal to which you are a party, and the location of VEC Workforce Center. on my credit card. Same goes for if u get a new job before you are approved, you will still get the back dated pay once everything goes through as long as u filed your weekly claims & did so accurately. Although many Virginians are having trouble filing for unemployment, there are many others receiving their claims with no problems. Karina Bolster is a multi-media journalist for NBC12 News. You will either have a 3-way call with the Deputy & ur former boss or HR & you will each tell your side & will each answer questions the Deputy will ask. There could also be an issue with your claim. It has been a little over a month now. Someone there should offer to set up a call back within a few days. The VA Unemployment Compensation Act does not allow claimants who are receiving unemployment benefits to refuse jobs without good reason. For some reason I cannot find it, I will keep looking though. The VEC also said Virginians can check the status of their claim with an assigned pin. Weekly benefit increase of $600 for four months. VEC says it’s now sending automated texts to let people know their claims have been received, an effort to both increase communication and reduce the number of … I have not received anything from a deputy. [ Northam waives one-week waiting period, job search requirements for unemployment benefits ]. On www.vawc.virginia.gov website where you sign in to access all your online services (not www.vec.virginia.gov) there is a live chat floating icon in the bottom-right corner. If you have an “outstanding claim” it means it’s in the deputy office. She joined the team in March 2018. “It asks for proof.". Don't give up you all! “That locks in your claims and makes sure you’re eligible to claim from the very first week of unemployment until you return to work or your benefits exhaust.”. “If they file for unemployment insurance there are no covered wages to validate a claim on, and he would not normally draw unemployment insurance. I'm already short on this months rent and next month is coming up. Step 2 — Register For Work The company says it takes up to 8-10 weeks before you hear from someone, well it has been longer than that. My thoughts on this matter is that I am going through the same thing. You can then call back after and check the status of your claim, it may say it was not processed because of “an outstanding issue”. “If they access their weekly claim through that avenue, that question is not asked at this point.”. “For instance, if my weekly benefit amount through the VEC is $300, and my reduced hours from my employer are such that I’m earning over $300, there would be no net benefit in unemployment insurance,” Walton explained. In the same boat been waiting 3 months now so I’m just curious. By using our Services or clicking I agree, you agree to our use of cookies. I was also informed by the rep that she's known it to take 8-10 weeks for this process. The remaining 25 percent have outstanding issues and VEC is required by law to … Unresolved issues that are under review by staff. Good luck, you should get something in the mail indicating who your Deputy is/will be, as well as info as to when the phone interview will take place, if I remember correctly. However, about 80,000 claims remain under adjudication, a review process by VEC hearing officers to determine if those claims are valid and meet eligibility for benefits. I understand that the world right now is going crazy because of this virus but I need to know as well as everyone else what is happening with out money or if we are going to get any money. RICHMOND, Va. (AP) — A Virginia congressman is raising an alarm about the state's delays in delivering unemployment benefits, saying he's … I am still employed by them i just had to take time off to finsih nursing school due to active cases at my job. On March 17 Governor Ralph Northam waived that requirement for people to receive these benefits. “Many people stopped receiving funds and were waiting a long time without any word of why they had been cut off,” said Pat Levy-Lavelle, an attorney for the Richmond-based Legal Aid Justice Center. If I hadn't asked through chat I would have never known what was going on! You will be contacted in the near future by a VEC staff person to address the issue. Also covers part-time, self-employed, gig economy workers. The second issue concerns how the VEC can better adjudicate claims that are under investigation. Caring for a family member who is ill or under quarantine. Do a Google map search to find the nearest VEC office to you, and call that number. Or go to the VAWC website and use the live chat. Have you heard from a deputy yet ? For more information on filing for unemployment, click here. In some cases, she learned that they had answered "No" to the question of whether they were actively searching for a job, causing the unemployment insurance (UI) claim to be … It will vary in duration from 12 weeks up to 26 weeks, and the amount will vary from $60 per week up to $378 per week. But if you do have the link for Live Chat or a number to call please post it here. “It is a capacity issue we’re dealing with but we are still up and running.”. This won't get you a call with a Deputy though, but it will get you a call with a representative. [ Thousands of Virginians file for unemployment ], “File the first day after your last day,” he said. [ Highlights of Trump-signed $2.2T economic relief package ]. [ CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes ]. Any time an issue is raised with a claim, for example, an employer said the claimant was fired for cause or voluntarily left their job, the VEC has to investigate. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. AS LONG AS YOU CONTINUE TO FILE YOUR WEEKLY CLAIMS, ON TIME. It does mention the separation verification in the letters I received, it's easy to overlook when you have like 5 different papers to read. The VRS is used to file your weekly claims. It never said that in the letters. However, it’s taking some time to get the website to match that change. However, in June I wrote a letter of appeal telling my side of the story. She filed her application on March 24. I guess my unemployment was finally approved. The VEC website says the online claims filing system is operational, even though it was not sending confirmation numbers to claimants. GREAT. Poor performance reviews, customer complaints, etc. weekly claim with the VEC. I just don't understand that if it is getting held up because of an appeal or because of her Employer why in the world haven't we received in the mail a date and time when they was going to call. I've still got the "outstanding issue" for months now. Your initial claim determines if you are eligible for benefits. About 58,000 claims currently waiting to be evaluated by the VEC due to job “separation issues” will be processed by that date. However, until that's allowed, Delgiudice has to file a weekly claim for unemployment benefits. About a third of the 280,000 claims awaiting payment have an issue that requires some sort of follow-up. That still would be true here, but when we make that analysis that he does not qualify for the regular unemployment insurance program the CARES Act does provide for pandemic unemployment assistance. Important—Stay on the line until the VRS tells you it is okay to hang up. 5710 Midlothian TurnpikeRichmond, VA 23225(804) 230-1212. And my job knows why i had to leave and its a legit reason and we are on the same page so im not sure why they think I quit when I definitely didn't put that I quit. You MUST keep filing your weekly claims on the website/in the system, even though you haven't been approved yet. Press J to jump to the feed. doesn't necessarily equate to misconduct in their eyes. Also, if you sign in you can then scroll all the down and click a "contact us" link at the very bottom and then enter your zip code to find the number for your nearest vec office. Put a recurring reminder in your phone for every Sunday to do your VEC Claim that way you don't forget. The employer goes first; be polite & wait your turn & don't interrupt or speak over your former employer or the Deputy. After you make this one-time claim, you must move on to Step 2: Register For Work. If you notify us by letter, include your Social Security number. A: Notify the VEC Customer Contact Center immediately by telephone. New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. Crazy. See question two of this document for more information on partial unemployment benefits. She’s a hairdresser, a position that currently falls under the non-essential business category. P.S. If you haven't yet filed for unemployment, Walton urges residents to do it now and remember you have to re-file each week. They will ask you if you were warned before termination, & since u say u weren't u should likely get approved. When calling the weekly certification line and checking on my claim status, I am told there is an 'Outstanding Issue' on my claim. The VRS is an automated system that asks questions and allows you to enter the responses to the questions. Just being incompetent at your job isn't enough. The program is typically limited to workers who were laid off or had their hours significantly reduced, which is still the case. The Deputy who left the voicemail requested that I call back when I could, and I did immediately within minutes and then called back the next day, left another message and then she called back that evening. Cookies help us deliver our Services. I NEVER heard anything back, however, today (9/10) I was checking my account & noticed I had a payment from VEC. Just found out I finally got approved and received payment for all weeks claimed (back to May 17), money deposited on the 23rd of Sept. And we cannot get a hold of any to figure out what in the world is going on. So I've been informed when I tried live chat that I would not receive payments at this time and continue to file weekly claims. A place for your unemployment insurance questions. The Virginia Employment Commission is working to be more accessible to people with questions about the claims process, but many people are still having trouble getting in touch with a … There is another way you can file your weekly claim. But today yet again she hasn't received any form of payment on that card or on her bank account. I had kinda given up hope that it would go through, but I always filed my weekly claims anyway; glad I did. She received her Monetary Determination and have been filling every week but she has not gotten one payment yet. If an answer to any of the questions results in an eligibility issue on your claim, no payment can be made until the issue is resolved. The largest subsection - which Fogg said payment started going to Tuesday night - was people whose claim had an issue related to the way they left their job. File your Initial claim online. File this claim online or by phone between the hours of 8:15am and 4:30pm, Monday - Friday (Closed state holidays) 1-866-832-2363. "I work for a good size company and we have a lot of customers who are anxious to come back in," Delgiudice said. Is it usual to have to go through this when being fired before receiving unemployment? Delgiudice has been out of work since March 20. I learned this after I made over 700 calls and only got through twice. With President Donald Trump’s signature on the CARES Act to help struggling Americans, people who currently aren’t able to receive unemployment benefits may be able to in the future. Caring for a child whose school or day care was closed. Press question mark to learn the rest of the keyboard shortcuts. "It still asks you in the questions whether you've been doing an active job search and have you posted your resume,” she said. Thank you. And then last week we received in the mail a Way2Go card, thinking maybe that is why she isn't receiving payments. A spokesperson for the Virginia Employment Commission told 8News that 75 percent of claims have been paid. New job doesn't start for a couple weeks. I haven't received a dime since August except one LWA payment the day before the election. The problem she’s faced though, like several other people who contacted 12 On Your Side, is a question about weekly job searches. When you do get a call from a Deputy to discuss your termination you will have a chance to tell your side and explain how you were never informed about the complaints or given warnings (or whatever the exact situation is). Im in the same boat. Or received any money? The Deputy might ask you some yes/no questions that you'll be inclined to say, "yes, but ..." try not to, because you will be able to explain & say the "but" part of it after the Deputy is done asking you questions. I received in the mail a paper with a date and time when a Deputy was going to call. Knowingly breaking rules for example. Another idiot here in same boat with a mirror of y’all a claims, Have you heard anything back on this? Or the employer can choose to discuss your case/situation without you on the line & then the Deputy will speak with them, they will disconnect and then the Deputy will speak to you by yourself. Not to make sure you were laid off. Outstanding Claim Issues. April 2, 2020 at 5:48 PM EDT - Updated April 2 at 7:06 PM, Northam waives one-week waiting period, job search requirements for unemployment benefits, Thousands of Virginians file for unemployment, CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes, Highlights of Trump-signed $2.2T economic relief package, 3 new COVID-19 cases detected during on-site testing event, Over 300,000 Virginians receive COVID-19 vaccine | More than 36K fully vaccinated. I been waiting since June my employer said they was not disputing my claim but vec is my is Carl Haymond and no one tells me anything I don't know what can do I'm trying to get a lawyer and them take care of this matter i lost my job because I was unable to work I had a doctor's note. A Gray Media Group, Inc. Station - © 2002-2021 Gray Television, Inc. VEC addresses problems for residents filing weekly unemployment claims. So wait, they have to interview millions of people and their former employers (assuming they are still open) to make 100% sure that they got laid off and not fired?? If you are working part-time or earning reduced income, it is also possible that your weekly earnings have exceeded your maximum weekly benefit amount during certain weeks, making you ineligible for benefits. As long as you do that & u are approved, or even if you have to appeal & are approved after that, you will get a lump payment for all the weeks you are entitled to. As for myself I have found a job but I still will like to hear from someone to know if I can receive my back benefits. Figures. It would be more like purposeful actions I guess? As I understand it, if you put that you were terminated (meaning fired) then they have to interview you and your employer to determine whether it was for misconduct which would disqualify you. 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